@import"https://fonts.googleapis.com/css2?family=Manrope:wght@400;500;700;800&family=Space+Grotesk:wght@500;700&display=swap";:root{--ink-950: #0a1424;--ink-900: #11213a;--ink-800: #193252;--ink-700: #2f4a71;--paper: #edf2f8;--card: #ffffff;--line: #c9d6ea;--accent: #0f8f78;--accent-strong: #0867cc;--accent-warm: #ef7a1f;--accent-soft: #d8f1eb;--danger: #b52f2f;--radius: 16px;--shadow: 0 18px 40px rgba(13, 28, 54, .14);--glow: 0 0 0 1px rgba(8, 103, 204, .12), 0 22px 45px rgba(7, 58, 123, .2)}*{box-sizing:border-box}body{margin:0;font-family:Manrope,sans-serif;background:radial-gradient(circle at 0% 0%,#d7e9ff 0%,transparent 24%),radial-gradient(circle at 100% 0%,#d8fff4 0%,transparent 22%),linear-gradient(180deg,#f6f9fd 0%,var(--paper) 52%,#e7edf7 100%);color:var(--ink-950);min-width:320px}h1,h2,h3{font-family:Space Grotesk,sans-serif;margin:0;letter-spacing:.01em}p{margin:0}button,input,textarea{font:inherit}.app-shell{width:min(1500px,100% - 2.5rem);margin:1.5rem auto 2rem;display:grid;gap:1rem;animation:rise-in .5s ease}.topbar{background:linear-gradient(128deg,#11284a,#0f8f78 55%,#ef7a1f 120%);border-radius:var(--radius);color:#f8fbff;padding:.75rem 1.4rem;display:flex;justify-content:space-between;gap:1rem;align-items:center;box-shadow:var(--shadow)}.brand-wrap{display:flex;align-items:center;gap:.9rem;min-width:0;flex-shrink:1;overflow:hidden}.brand-wrap>div{min-width:0;overflow:hidden}.topbar h1{font-size:clamp(.95rem,2vw,1.25rem);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.topbar-subtitle{opacity:.9;margin-top:.3rem}.brand-logo{width:188px;max-width:42vw}.topbar-left{display:flex;align-items:center;gap:.75rem;flex:1 1 auto;min-width:0}.app-launcher{position:relative}.app-launcher-btn{display:flex;align-items:center;justify-content:center;width:2.4rem;height:2.4rem;padding:0;border-radius:10px;background:#ffffff1f;border-color:#fff3;color:#fff;font-size:1.35rem;line-height:1}.app-launcher-btn:hover{background:#ffffff3d}.waffle-icon{display:block;line-height:1}.app-launcher-dropdown{position:absolute;top:calc(100% + .5rem);left:0;z-index:200;background:#fff;border:1px solid #d8e1f1;border-radius:var(--radius);box-shadow:var(--shadow);padding:.6rem;display:grid;grid-template-columns:repeat(3,1fr);gap:.4rem;min-width:220px}.app-launcher-tile{display:flex;flex-direction:column;align-items:center;gap:.35rem;padding:.7rem .5rem;border-radius:10px;background:#f4f7fb;border-color:#d8e1f1;color:#1a2b4a;font-weight:600;font-size:.78rem;text-transform:capitalize;transition:background .15s ease,box-shadow .15s ease}.app-launcher-tile:hover{background:#e4edfa;transform:translateY(-1px)}.app-launcher-tile.active{background:linear-gradient(145deg,var(--accent-strong),#0a7ed0);color:#fff;border-color:#0a76c3;box-shadow:0 4px 12px #0a6cbb4d}.tile-icon{font-size:1.4rem;line-height:1}.tile-label{line-height:1}.topbar-right{display:flex;align-items:center;gap:.6rem;flex-shrink:0}.status-pill{padding:.5rem .85rem;border-radius:999px;background:#fff3;box-shadow:inset 0 0 0 1px #ffffff40;font-weight:700;animation:pulse-soft 2.8s ease-in-out infinite}.nav-admin{padding:.5rem 1rem;border-radius:10px;background:#ef7a1f4d;border-color:#ef7a1f99;color:#fff;font-weight:700;text-transform:capitalize}.nav-admin:hover{background:#ef7a1f80}.nav-admin.active{background:#ef7a1fb3;border-color:#ef7a1fe6;box-shadow:0 4px 14px #ef7a1f73}.card{background:linear-gradient(180deg,#fff,#fdfefe);border:1px solid #d8e1f1;border-radius:var(--radius);padding:1rem;box-shadow:var(--shadow);transition:transform .22s ease,box-shadow .22s ease}.card:hover{transform:translateY(-2px);box-shadow:var(--glow)}.card-header{display:flex;justify-content:space-between;align-items:center;gap:.8rem}.settings-card h2{margin-bottom:.9rem}.settings-grid{display:grid;grid-template-columns:repeat(2,minmax(220px,1fr));gap:.8rem}.settings-grid label,.stack-form,.inline-form{display:grid;gap:.35rem}input,textarea,button{border-radius:10px;border:1px solid var(--line);padding:.55rem .65rem;background:#fff;transition:border-color .2s ease,transform .15s ease}textarea{min-height:88px;resize:vertical}input:focus,textarea:focus{outline:none;border-color:var(--accent)}button{font-weight:700;cursor:pointer;background:linear-gradient(145deg,#f2f7ff,#fff)}button:hover{transform:translateY(-1px)}.tabs{display:flex;gap:.55rem;flex-wrap:wrap}.tabs button{text-transform:capitalize}.tabs button.active{background:linear-gradient(145deg,var(--accent-strong),#0a7ed0);color:#fff;border-color:#0a76c3;box-shadow:0 8px 20px #0a6cbb4d}.sf-console{border:1px solid #cfd8e6;border-radius:12px;overflow:hidden;background:#f4f5f7;box-shadow:0 8px 18px #0e223e1f;font-family:Segoe UI,Helvetica Neue,Arial,sans-serif;font-size:13px}.sf-case-list-page{border:1px solid #cfd8e6;border-radius:12px;background:#f4f5f7;box-shadow:0 8px 18px #0e223e1f;padding:12px;display:grid;gap:10px;font-family:Segoe UI,Helvetica Neue,Arial,sans-serif}.sf-case-list-head{background:#fff;border:1px solid #d7deea;border-radius:10px;padding:12px;display:flex;align-items:center;justify-content:space-between;gap:12px}.sf-case-list-head h2{font-size:26px;color:#163766}.sf-case-list-head p{margin-top:3px;color:#576986;font-size:13px}.sf-case-list-filters{background:#fff;border:1px solid #d7deea;border-radius:10px;padding:10px;display:grid;grid-template-columns:1.5fr 1fr 1fr auto;gap:8px}.sf-case-list-filters-compact{grid-template-columns:1.5fr 1fr 1fr auto}.sf-filter-select{padding:6px 10px;border:1px solid #c5cfe0;border-radius:6px;font-size:13px;background:#fff;color:#1e2d45;cursor:pointer}.sf-btn-clear-filters{padding:6px 12px;border:1px solid #e2b9b9;border-radius:6px;background:#fff5f5;color:#c53030;font-size:13px;cursor:pointer;white-space:nowrap;transition:background .12s}.sf-btn-clear-filters:hover{background:#fed7d7}.sf-case-list-table-wrap{background:#fff;border:1px solid #d7deea;border-radius:10px;overflow:auto}.sf-case-list-table{width:100%;border-collapse:collapse}.sf-case-list-table th,.sf-case-list-table td{padding:9px 10px;border-bottom:1px solid #e2e8f2;text-align:left;font-size:13px}.sf-case-list-table th{background:#f9fbff;color:#32527d;font-weight:700;white-space:nowrap}.sf-case-list-table th.sortable{cursor:pointer;-webkit-user-select:none;user-select:none}.sf-case-list-table th.sortable:hover{background:#eef4ff}.sort-icon{margin-left:4px;font-size:10px;opacity:1}.sort-icon--none{opacity:.35}.sf-case-list-table tbody tr{cursor:pointer}.sf-case-list-table tbody tr:hover{background:#eef4ff}.sf-case-list-empty{color:#5c6f8b;text-align:center}.sf-status-badge,.sf-priority-badge{display:inline-block;padding:2px 8px;border-radius:10px;font-size:11px;font-weight:600;white-space:nowrap}.sf-status-badge,.sf-status-badge.sf-status-new{background:#e8f0fe;color:#2c5282}.sf-status-badge.sf-status-open{background:#fef9e7;color:#7d6608}.sf-status-badge.sf-status-in-progress{background:#e9f7ef;color:#1a6e3c}.sf-status-badge.sf-status-closed{background:#f0f0f0;color:#5a5a5a}.sf-status-badge.sf-status-resolved{background:#e3fcef;color:#064}.sf-status-badge.sf-status-escalated{background:#fff3cd;color:#856404}.sf-priority-badge{background:#f0f0f0;color:#444}.sf-priority-badge.sf-priority-critical{background:#fde8e8;color:#b91c1c}.sf-priority-badge.sf-priority-high{background:#fff3e0;color:#c05621}.sf-priority-badge.sf-priority-medium{background:#fef9e7;color:#7d5a00}.sf-priority-badge.sf-priority-low{background:#e9f7ef;color:#1a6e3c}.sf-pagination{display:flex;align-items:center;gap:4px;padding:8px 0;flex-wrap:wrap}.sf-pagination-pages{display:flex;align-items:center;gap:4px}.sf-pagination-btn{padding:5px 11px;border:1px solid #c5cfe0;border-radius:6px;background:#fff;color:#1e3a5f;font-size:13px;cursor:pointer;transition:background .12s}.sf-pagination-btn:hover:not(:disabled){background:#eef4ff}.sf-pagination-btn.active{background:var(--accent-strong);color:#fff;border-color:var(--accent-strong);font-weight:700}.sf-pagination-btn:disabled{opacity:.4;cursor:default}.sf-pagination-ellipsis{padding:0 4px;color:#5c6f8b}.sf-pagination-info{margin-left:auto;font-size:12px;color:#5c6f8b}.sf-case-create-modal{position:fixed;inset:0;background:#0c162b59;display:grid;place-items:center;z-index:40}.sf-case-create-card{width:min(540px,calc(100vw - 24px));background:#fff;border:1px solid #d7deea;border-radius:12px;box-shadow:0 20px 40px #0d1a304d;padding:14px;display:grid;gap:8px}.sf-case-create-card h3{font-size:22px;color:#163766}.sf-case-create-card label{display:grid;gap:4px}.sf-case-create-card span{color:#344760;font-size:13px;font-weight:700}.sf-case-create-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:6px}.sf-workspace{display:grid;grid-template-columns:minmax(320px,.95fr) minmax(620px,1.5fr) minmax(280px,.8fr);gap:12px;padding:10px;align-items:start}.sf-left-col,.sf-center-col,.sf-right-col{display:grid;gap:12px;align-content:start}.sf-block{background:#fff;border-radius:10px;border:1px solid #d7deea;padding:12px}.sf-block h3{font-size:20px;color:#143162;font-weight:700}.sf-case-list-back-row{margin-bottom:2px}.sf-required-note{margin-top:6px;color:#4f5d71;font-size:12px}.sf-case-form{margin-top:8px;display:grid;gap:8px}.sf-two-col{display:grid;grid-template-columns:1fr 1fr;gap:10px}.sf-case-form label{display:grid;gap:4px}.sf-case-form label span{font-size:15px;color:#2d3851;font-weight:700}.sf-case-form input,.sf-case-form select,.sf-case-form textarea{height:40px;border-radius:10px;font-size:16px}.sf-case-form textarea{height:72px}.sf-form-footer{display:flex;justify-content:flex-end;gap:10px}.sf-btn-primary,.sf-btn-light{height:40px;border-radius:20px;padding:0 18px;font-size:15px}.sf-btn-primary{background:linear-gradient(145deg,#0f63ff,#0a55de);color:#fff;border-color:#0d58e1}.sf-btn-light{background:#fff;color:#1e4b92}.sf-case-main-head{display:flex;justify-content:space-between;gap:12px}.sf-case-main-head small{font-size:16px;color:#55627a}.sf-case-main-head h2{font-size:24px;color:#132e5b;line-height:1.25;margin-top:2px;max-width:520px;font-weight:700}.sf-head-actions{display:flex;align-items:center;gap:10px}.sf-tab-line{margin-top:8px;display:flex;gap:28px;border-bottom:1px solid #d7deea;padding-bottom:6px}.sf-tab-line strong,.sf-tab-line span{font-size:18px}.sf-tab-line strong{color:#0f5cdc;border-bottom:3px solid #0f5cdc;padding-bottom:4px}.sf-tab-line span{color:#596279}.sf-post-box{margin-top:10px;border:1px solid #d7deea;border-radius:10px;padding:10px}.sf-mini-tabs{display:flex;gap:24px;padding:0 0 8px}.sf-mini-tabs span{font-size:16px;color:#30354a}.sf-share-row{display:grid;grid-template-columns:1fr auto;gap:10px}.sf-share-row input{height:40px;font-size:15px}.sf-activity-row{margin-top:12px;display:grid;grid-template-columns:1fr 280px;gap:10px;align-items:center}.sf-activity-row strong{font-size:17px;color:#1a355f}.sf-activity-row input{height:40px;font-size:15px}.sf-activity-tabs{margin-top:8px;border-bottom:1px solid #d7deea;padding-bottom:8px}.sf-activity-list{list-style:none;margin:10px 0 0;padding:0;display:grid;gap:8px}.sf-activity-list li{border:1px solid #d7deea;border-radius:10px;padding:8px 10px}.sf-activity-list strong{display:block;font-size:17px;color:#1b3969}.sf-activity-list p{margin-top:4px;font-size:15px;color:#4e5e78}.sf-link-btn{margin-top:10px;border:0;background:transparent;color:#115dd9;font-size:15px}.sf-knowledge-actions{margin-top:10px;display:grid;grid-template-columns:auto 1fr;gap:10px}.sf-knowledge-actions input{height:40px;font-size:15px}.sf-related-assets-head{display:flex;align-items:baseline;justify-content:space-between;gap:8px}.sf-related-assets-head small{color:#546685;font-size:12px}.sf-related-assets-grid{margin-top:8px;display:grid;gap:10px}.sf-related-assets-grid article strong{font-size:13px;color:#173a69}.sf-related-assets-grid ul{margin:6px 0 0;padding-left:18px;color:#4b5c75;display:grid;gap:4px;font-size:13px}.sf-bottom-bar{height:40px;border-top:1px solid #d3dae7;background:#f1f2f4;display:flex;align-items:center;gap:6px;padding:0 12px;color:#4d586c;font-weight:600;font-size:13px}.sf-utility-btn{position:relative;height:30px;border-radius:8px;border:1px solid transparent;background:transparent;box-shadow:none;color:#364760;font-size:13px;font-weight:600;padding:0 10px}.sf-utility-btn:hover{background:#e7ecf4;transform:none}.sf-utility-btn.active{border-color:#b4c7e5;background:#dfe8f7;color:#153a76}.sf-utility-badge{display:inline-grid;place-items:center;min-width:18px;height:18px;margin-left:6px;border-radius:999px;background:#1464e9;color:#fff;font-size:11px;padding:0 5px}.sf-omni-dock{position:fixed;right:18px;bottom:56px;width:min(520px,calc(100vw - 22px));border-radius:12px 12px 0 0;border:1px solid #bfcee6;border-bottom:0;background:#f8fbff;box-shadow:0 -8px 26px #081b3a38;z-index:30;animation:omni-rise .18s ease}.sf-omni-head{height:46px;padding:0 10px 0 12px;border-bottom:1px solid #d1dceb;display:flex;align-items:center;justify-content:space-between;background:linear-gradient(180deg,#f8fbff,#edf3fb)}.sf-omni-head strong{display:block;font-size:14px;color:#18315a}.sf-omni-head small{display:block;margin-top:1px;color:#5f6f85;font-size:11px}.sf-omni-head-actions{display:flex;gap:6px}.sf-omni-body{padding:10px;display:grid;gap:10px;max-height:52vh;overflow:auto}.sf-omni-section{border:1px solid #d2dceb;border-radius:10px;background:#fff;padding:9px}.sf-omni-label{margin:0;font-size:12px;font-weight:700;color:#354c70}.sf-omni-presence{margin-top:7px;display:flex;gap:6px;flex-wrap:wrap}.sf-presence-btn{height:28px;border-radius:999px;border:1px solid #c6d3ea;background:#fff;color:#274c84;font-size:12px;text-transform:capitalize;box-shadow:none;padding:0 10px}.sf-presence-btn.active{color:#fff;background:linear-gradient(145deg,#1268f3,#0a54d2);border-color:#1059d6}.sf-omni-capacity{margin-top:7px;display:grid;grid-template-columns:120px auto;gap:8px}.sf-omni-capacity input{height:34px;font-size:13px}.sf-omni-work-head{display:flex;align-items:center;justify-content:space-between;gap:8px}.sf-omni-work-head .sf-btn-primary{height:30px;border-radius:15px;font-size:12px;padding:0 12px}.sf-omni-offers{margin-top:8px;display:grid;gap:7px}.sf-omni-empty{color:#64768f;font-size:12px}.sf-omni-offer-card{border:1px solid #d2dceb;border-radius:10px;padding:8px;display:grid;gap:7px}.sf-omni-offer-card strong{font-size:13px;color:#143560}.sf-omni-offer-card p{margin-top:2px;font-size:12px;color:#5b6d85}.sf-omni-offer-actions{display:flex;gap:8px}.sf-omni-offer-actions .sf-btn-primary,.sf-omni-offer-actions .sf-btn-light{height:30px;border-radius:15px;font-size:12px}.sf-omni-footnote{margin:0;padding:0 10px 9px;color:#5a6d88;font-size:12px}.sf-omni-error{margin:0;padding:0 10px 10px;color:#b02b2b;font-size:12px}@keyframes omni-rise{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.sf-case-filters{display:grid;grid-template-columns:1.3fr .8fr .8fr auto;gap:8px;padding:10px 12px 12px;background:#f4f6f9;border-top:1px solid #d3dae7}.sf-case-filters input{height:36px;font-size:14px}.panel-grid{display:grid;grid-template-columns:1.05fr 1.55fr 1fr;gap:1rem}.panel-grid.two-column{grid-template-columns:1fr 1fr}.panel-grid.three-column{grid-template-columns:1fr 1fr 1fr}.omni-supervisor{display:grid;gap:1rem}.admin-section{display:grid;gap:1rem;align-items:start;grid-template-areas:"nav content"}.admin-section.admin-section-left{grid-template-columns:minmax(250px,320px) minmax(0,1fr);grid-template-areas:"nav content"}.admin-section.admin-section-right{grid-template-columns:minmax(0,1fr) minmax(250px,320px);grid-template-areas:"content nav"}.admin-nav-pane{grid-area:nav;position:sticky;top:1rem;align-self:start;display:grid;gap:.85rem;border:1px solid #d8e1f1;border-radius:var(--radius);background:linear-gradient(180deg,#fff,#f6fafe);box-shadow:var(--shadow);padding:.9rem;max-height:calc(100vh - 2.6rem);overflow:hidden}.admin-nav-pane-head{position:relative;display:grid;gap:.45rem;padding-right:4.8rem}.admin-nav-pane-head h3{font-size:1rem}.admin-nav-pane-head p{font-size:.8rem;color:#4a5f82}.admin-nav-actions{position:absolute;top:0;right:0;display:inline-flex;gap:.35rem}.admin-nav-icon-btn{width:2rem;height:2rem;border-radius:999px;border:1px solid #bfd2ea;background:#f5f9ff;color:#22456f;display:inline-flex;align-items:center;justify-content:center;padding:0;font-weight:800;font-size:.75rem;line-height:1;cursor:pointer;transition:background .15s ease,border-color .15s ease,transform .15s ease}.admin-nav-icon-btn:hover{background:#e8f2ff;border-color:#9fc2ea}.admin-nav-icon-btn:focus-visible{outline:none;box-shadow:0 0 0 2px #0f78d233}.admin-nav-search-wrap{display:grid;gap:.3rem}.admin-nav-search-label{font-size:.76rem;font-weight:700;color:#3f5376;text-transform:uppercase;letter-spacing:.04em}.admin-nav-search{width:100%;border-radius:9px;border:1px solid #c9d9ef;background:#f7fbff;color:#163155;font-size:.84rem;padding:.46rem .6rem;outline:none}.admin-nav-search:focus{border-color:#82b8ef;box-shadow:0 0 0 2px #0f78d21f}.admin-nav-tree{display:grid;gap:.65rem;overflow-y:auto;padding-right:.2rem}.admin-nav-group{display:grid;gap:.35rem}.admin-nav-group-toggle{width:100%;display:flex;justify-content:space-between;align-items:center;border-radius:10px;border:1px solid #cfdaec;background:#ecf3fb;color:#193252;font-weight:700;font-size:.84rem;padding:.5rem .65rem;text-align:left}.admin-nav-group-toggle:hover{background:#dfeaf8}.admin-nav-group-toggle.expanded{border-color:#9bc6f3;background:#dbeeff}.admin-nav-chevron{font-size:.9rem;font-weight:800}.admin-nav-items{display:grid;gap:.3rem;margin:0;padding:0 0 0 .4rem;list-style:none}.admin-nav-item{width:100%;text-align:left;border-radius:8px;border:1px solid transparent;background:#f7fbff;color:#2f4a71;font-weight:600;font-size:.82rem;padding:.45rem .55rem}.admin-nav-item:hover{background:#ebf3ff;border-color:#cad9ef}.admin-nav-item.active{background:linear-gradient(145deg,var(--accent-strong),#0a7ed0);color:#fff;border-color:#0a76c3;box-shadow:0 4px 12px #0a6cbb47}.admin-nav-empty{margin:0;padding:.55rem .65rem;border-radius:8px;border:1px dashed #cbd8ea;background:#f8fbff;color:#4a5f82;font-size:.82rem}.admin-content{grid-area:content;display:grid;gap:1rem;min-width:0}.admin-content-head{display:grid;gap:.35rem}.admin-content-head h2{font-size:1.15rem}.admin-content-head p{color:#3f5376;font-size:.88rem}.admin-subnav{display:flex;gap:.45rem;flex-wrap:wrap;border-bottom:2px solid var(--line);padding-bottom:.6rem}.admin-subnav button{text-transform:capitalize;padding:.45rem .9rem;border-radius:8px;background:#f2f6fb;border-color:#d0daea;color:#2a3f5f;font-weight:600;font-size:.85rem}.admin-subnav button:hover{background:#e4edfa;transform:translateY(-1px)}.admin-subnav button.active{background:linear-gradient(145deg,var(--accent-strong),#0a7ed0);color:#fff;border-color:#0a76c3;box-shadow:0 4px 12px #0a6cbb40}.omni-supervisor-panel{display:grid;gap:1rem}.two-column{grid-template-columns:repeat(2,1fr)}.supervisor-fab{position:fixed;bottom:1.5rem;right:1.5rem;width:3.2rem;height:3.2rem;border-radius:50%;background:linear-gradient(145deg,var(--accent-strong),#0a7ed0);border:none;color:#fff;font-size:1.4rem;line-height:1;display:flex;align-items:center;justify-content:center;box-shadow:0 6px 20px #0a6cbb73;z-index:100;padding:0;cursor:pointer;transition:transform .15s ease,box-shadow .15s ease}.supervisor-fab-badge{position:absolute;top:-4px;right:-4px;background:#e53e3e;color:#fff;font-size:.65rem;font-weight:700;min-width:1.1rem;height:1.1rem;border-radius:.6rem;display:flex;align-items:center;justify-content:center;padding:0 3px;pointer-events:none}.supervisor-fab:hover{transform:translateY(-2px) scale(1.05);box-shadow:0 10px 28px #0a6cbb8c}.supervisor-chatwindow{position:fixed;width:380px;max-width:calc(100vw - 16px);background:#f4f7fb;border:1px solid #c6d4e8;border-radius:14px;box-shadow:0 8px 32px #08142e47;z-index:160;display:flex;flex-direction:column;overflow:hidden;animation:pop-in .18s ease}.supervisor-chatwindow-head{display:flex;align-items:center;justify-content:space-between;padding:.55rem .75rem;background:linear-gradient(128deg,#11284a,#0f8f78 80%);color:#f8fbff;cursor:move;-webkit-user-select:none;user-select:none;border-radius:14px 14px 0 0;flex-shrink:0;gap:.5rem}.supervisor-chatwindow-title{display:flex;align-items:center;gap:.5rem;font-size:1.1rem;overflow:hidden}.supervisor-chatwindow-title strong{display:block;font-size:.88rem;white-space:nowrap}.supervisor-chatwindow-title small{display:block;opacity:.75;font-size:.7rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.supervisor-chatwindow-actions{display:flex;gap:.3rem;flex-shrink:0}.supervisor-chatwindow-btn{background:#ffffff26;border-color:#ffffff40;color:#fff;width:1.75rem;height:1.75rem;padding:0;border-radius:50%;font-size:.7rem;display:flex;align-items:center;justify-content:center}.supervisor-chatwindow-btn:hover{background:#ffffff47}.supervisor-chatwindow-nav{display:flex;gap:.3rem;flex-wrap:wrap;padding:.45rem .6rem;background:#eef2f8;border-bottom:1px solid #c6d4e8;flex-shrink:0}.supervisor-chatwindow-nav button{font-size:.72rem;padding:.25rem .55rem;border-radius:6px;background:#dce7f5;border-color:#c0d2ea;color:#1e3a5f;font-weight:600;text-transform:capitalize}.supervisor-chatwindow-nav button:hover{background:#ccd9ef}.supervisor-chatwindow-nav button.active{background:linear-gradient(145deg,var(--accent-strong),#0a7ed0);color:#fff;border-color:#0a76c3;box-shadow:0 2px 8px #0a6cbb4d}.supervisor-chatwindow-body{height:420px;overflow-y:auto;padding:.75rem}@keyframes pop-in{0%{transform:scale(.92) translateY(10px);opacity:0}to{transform:scale(1) translateY(0);opacity:1}}@keyframes fade-in{0%{opacity:0}to{opacity:1}}.omni-board{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:1rem}.case-preview-grid{display:grid;grid-template-columns:1.2fr 1fr;gap:1rem}.case-filter-form{margin-bottom:.9rem}.case-mobile-stage{display:grid;grid-template-columns:minmax(300px,393px) 1fr;gap:1rem;align-items:start}.phone-shell{border:7px solid #12233f;border-radius:30px;background:#f4f7fb;height:812px;display:grid;grid-template-rows:auto 72px 1fr;overflow:hidden}.sf-header-shell{min-height:136px;background:linear-gradient(160deg,#f8fbff,#eef4fa);color:#1c2f4c;box-shadow:inset 0 -1px #c9d6ea}.sf-status-row{display:flex;justify-content:space-between;align-items:center;height:44px;padding:0 18px 0 22px;font-size:15px;font-weight:700;color:#0f1f34}.sf-status-icons{display:flex;gap:10px;font-size:12px}.sf-nav-row{height:50px;padding:0 20px;display:flex;align-items:center;justify-content:space-between}.sf-avatar-wrap{width:32px;height:32px;border-radius:999px;overflow:hidden;box-shadow:0 0 0 1px #b9c9df}.phone-logo{width:100%;height:100%;object-fit:cover}.sf-nav-icons{display:flex;gap:12px}.sf-nav-icons button{width:20px;height:20px;padding:0;border:0;background:transparent;color:#1a3558;font-size:14px;border-radius:0;box-shadow:none}.sf-title{margin:0;padding:0 20px;font-size:24px;line-height:41px;font-weight:700;color:#2f3f57}.phone-action-bar{background:#fafafa;box-shadow:inset 0 -1px #dde2e3;display:grid;grid-template-columns:repeat(4,1fr);align-items:center;gap:0;padding:11px 6px 10px}.phone-action-bar button{border:0;border-radius:0;background:transparent;box-shadow:none;display:grid;justify-items:center;gap:5px;padding:0;color:#3c3c3c}.sf-action-icon{width:32px;height:32px;border-radius:999px;display:grid;place-items:center;background:linear-gradient(160deg,#eef6ff,#dff3ee);color:#0d4c82;font-size:16px;box-shadow:inset 0 0 0 1px #bfd7ef}.phone-action-bar small{font-size:11px;line-height:1;color:#3c3c3c}.phone-content{overflow:auto;padding:10px 9px;display:grid;gap:10px}.case-feed-card{text-align:left;display:grid;gap:4px;width:100%;border-radius:10px;border:1px solid #d7dfeb;box-shadow:0 4px 12px #1025430d;background:#fff;padding:10px;transition:border-color .16s ease,transform .16s ease,box-shadow .18s ease}.case-feed-card.active{border-color:#74b9f8;box-shadow:0 0 0 2px #d7ebff,0 8px 18px #0a4a8a1f;transform:translate(1px)}.case-feed-card p{color:#586a80;font-size:12px;line-height:1.35}.case-feed-title{display:flex;justify-content:space-between;gap:6px}.case-feed-title strong{font-size:14px;color:#223a59}.case-feed-title span{font-size:12px;color:#3f6f9a}.case-feed-card small{font-size:11px;color:#577594}.selected-case-panel{border:1px solid var(--line);border-radius:14px;padding:.8rem;background:linear-gradient(180deg,#fff,#f7faff)}.selected-case-panel h3{margin-bottom:.65rem}.selected-case-panel dl{margin:0;display:grid;gap:.45rem}.selected-case-panel div{border:1px solid var(--line);border-radius:10px;padding:.45rem .55rem}.selected-case-panel dt{color:#5e6f84;font-size:.74rem;margin-bottom:.14rem}.selected-case-panel dd{margin:0;font-weight:700}.list-card,.detail-card,.create-card{min-height:68vh}.record-list{margin-top:.8rem;display:grid;gap:.5rem;max-height:62vh;overflow:auto;padding-right:.15rem}.record-item{text-align:left;display:grid;gap:.2rem;width:100%}.record-item.active{background:var(--accent-soft);border-color:#8fd6c5}.record-item small{color:var(--ink-700)}.inline-form{margin-top:.85rem;grid-template-columns:repeat(4,minmax(80px,1fr));align-items:end}.inline-form input:nth-child(1){grid-column:span 2}.three-up{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:.75rem;margin:1rem 0}.subcard{border:1px solid var(--line);border-radius:12px;padding:.75rem}.stack-form.compact{margin:.55rem 0}.sf-related-section{border:1px solid #d7deea;border-radius:10px;padding:10px;background:#fff}.sf-related-section h4{margin:0 0 6px;font-size:14px;color:#183c6f}.sf-related-section h3{font-size:16px;margin-bottom:8px;color:#183c6f}.sf-related-section select{width:100%;margin-bottom:10px}.sf-related-mini-list{list-style:none;margin:0;padding:0;display:grid;gap:6px}.sf-related-mini-list li{font-size:13px;color:#4d5f7a;border-bottom:1px solid #ecf1f8;padding-bottom:4px}.sf-related-mini-list li:last-child{border-bottom:0;padding-bottom:0}.sf-admin-note{margin-top:4px;color:#516482;font-size:13px}.sf-impact-grid{margin-top:10px;display:grid;grid-template-columns:1fr 1fr;gap:12px}.security-admin{display:grid;gap:10px}.security-admin-controls{display:grid;grid-template-columns:1fr minmax(220px,320px);gap:10px;align-items:center}.security-subnav{margin:0}.security-assignments-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}.security-assignment-add{margin-top:8px;display:grid;grid-template-columns:1fr auto;gap:8px}.sf-object-manager-grid{margin-top:10px;display:grid;grid-template-columns:1fr 1.4fr;gap:12px}.sf-field-list{list-style:none;margin:0;padding:0;display:grid;gap:8px}.sf-field-list li{border:1px solid #dde5f2;border-radius:8px;padding:8px;display:flex;align-items:center;justify-content:space-between;gap:10px}.sf-field-list p{margin-top:3px;color:#5c6f8c;font-size:12px}.sf-field-pill-wrap{display:flex;align-items:center;gap:6px;flex-wrap:wrap}.sf-field-pill{padding:3px 8px;border-radius:999px;border:1px solid #cfdaec;background:#f6f9ff;color:#39557f;font-size:11px;font-weight:700;text-transform:lowercase}.sf-field-pill.custom{border-color:#96d9c9;background:#e9f9f4;color:#1a7b65}.sf-btn-danger{color:#a62c2c;border-color:#e8bbbb}.sf-object-field-form{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}.sf-object-field-form label{display:grid;gap:4px}.sf-object-field-form label span{font-size:12px;color:#35517a}.sf-check-label{display:flex!important;align-items:center;gap:8px}.sf-check-label input[type=checkbox]{width:16px;height:16px;padding:0}.mini-list,.history-list,.status-list{list-style:none;margin:.5rem 0 0;padding:0;display:grid;gap:.4rem}.mini-list li,.history-list li,.status-list li{border:1px solid var(--line);border-radius:10px;padding:.45rem .55rem;display:grid;gap:.15rem}.mini-list button{margin-top:.2rem}.check-row{display:flex;align-items:center;gap:.45rem}.error-banner{margin:0;color:#fff;background:linear-gradient(145deg,#d33737,var(--danger));border-radius:10px;padding:.5rem .65rem}.meta-fallback-banner{margin:0;border:1px solid #f2cb78;background:#fff8e6;color:#5f4b1d;border-radius:8px;padding:.45rem .55rem;font-size:12px;display:flex;align-items:center;justify-content:space-between;gap:10px}.meta-fields{border:1px solid #d7deea;border-radius:10px;padding:8px;background:#fcfdff}.meta-fields h4{margin:0 0 6px;color:#29466f;font-size:13px}.meta-fields-grid{display:grid;gap:8px}.meta-fields-grid label{display:grid;gap:4px}.meta-loading-note{color:#4f6482;font-size:12px}.meta-field-error{color:#bb3030;font-size:12px}.record-item.active{background:linear-gradient(140deg,#e6f3ff,var(--accent-soft));border-color:#8bc3ff}@keyframes rise-in{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}@keyframes pulse-soft{0%,to{box-shadow:inset 0 0 0 1px #ffffff40}50%{box-shadow:inset 0 0 0 1px #ffffff6b,0 0 0 8px #ffffff0f}}.table-lite{width:100%;border-collapse:collapse;margin-top:.75rem}.table-lite th,.table-lite td{border:1px solid var(--line);padding:.5rem;text-align:left}@media(max-width:1200px){.sf-workspace,.sf-activity-row,.sf-case-filters,.sf-case-list-filters{grid-template-columns:1fr}.sf-omni-dock{right:10px;left:10px;width:auto}.case-preview-grid,.panel-grid,.sf-impact-grid{grid-template-columns:1fr}.admin-section.admin-section-left,.admin-section.admin-section-right{grid-template-columns:1fr;grid-template-areas:"nav" "content"}.admin-nav-pane{position:static;max-height:none}.sf-object-manager-grid,.sf-object-field-form,.security-admin-controls,.security-assignments-grid,.security-assignment-add,.case-mobile-stage{grid-template-columns:1fr}.list-card,.detail-card,.create-card{min-height:auto}.record-list{max-height:36vh}.three-up{grid-template-columns:1fr}}@media(max-width:760px){.app-shell{width:calc(100% - 1rem);margin:.5rem auto 1rem}.topbar{padding:1rem;flex-direction:column;align-items:flex-start;gap:.75rem}.topbar-right{width:100%;justify-content:space-between}.app-launcher-dropdown{grid-template-columns:repeat(3,1fr)}.brand-logo{width:160px;max-width:100%}.topbar-subtitle{display:none}.topbar h1{font-size:.9rem}.settings-grid,.inline-form{grid-template-columns:1fr}.inline-form input:nth-child(1){grid-column:auto}.sf-bottom-bar{overflow-x:auto}.admin-nav-pane-head{gap:.6rem}.admin-nav-pane-head{padding-right:4.8rem}}